Frequently Asked Questions
Do You Only Build New Websites?
We can work with both new and existing websites. We love the challenge of a website makeover, re-designing your content with improved layouts and features, resulting in a user friendly experience for your visitors.
How Long Will It Take To Build My Website?
This all depends on how promptly decisions can be made and website content supplied. A typical timeline for our projects are 1-4 weeks, but this realistically depends on how big your website will be. Weekly slots allow for set-up and installation, configuration, design and development, then testing and tweaking and lastly the launch phase.
What Else Do I Need To Get Started?
You will need a domain name and a hosting plan. If you do not already have these we can help. For more information please visit our Service Provider Hetzner to view our plans and pricing.
What Are Your Payment Terms?
If you approve our quote and decide to work with us to create your website, our payment terms are 50% deposit with the balance due 4 weeks later or upon delivery of the website if sooner. If the project runs on longer than 4 weeks we invoice monthly on 22nd/23rd. All invoices are payable within 7 days.
Do You Offer A Guarantee?
We cannot guarantee sales, or that your website will be any success at all. That all depends on how you drive traffic and visitors to your website. What we can do is optimise your website to the best of our abilities, it’s up to you to convert that traffic into sales.
We guarantee that we will work with you until you are satisfied with your website and we guarantee 99.9% uptime if hosted with our Service Provider Hetzner.
How Do I Make Payment?
We accept payments via Electronic Transfers (EFT), our invoices display our banking details. If you prefer to pay cash, we will arrange to meet at your premises.